At Saunas Direct Co, we understand how exciting it is to track your order and see when your new sauna or accessories will arrive. We’ve made it simple and hassle-free to stay updated on your shipment every step of the way.
How to Track Your Order
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Order Confirmation Email
- After placing your order, you will receive an email confirmation with your order number and purchase details. Please keep this email for your records.
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Shipping Notification
- Once your order has been shipped, we’ll send you a shipping confirmation email with your tracking number and a link to track your package in real-time.
What If I Didn’t Receive a Tracking Email?
- First, check your spam or junk mail folder in case the email was filtered there.
- If you still can’t find it, contact our customer support team. Simply provide your order number or the email address used during checkout, and we’ll assist you promptly.
FAQs About Tracking
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When will I receive my tracking number?
- Tracking numbers are typically sent within 3–6 business days after your order is placed.
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How long does delivery take?
- Delivery times vary based on the product and location. Please refer to our Shipping Policy for detailed information.
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What if my tracking number doesn’t work?
- Tracking numbers may take 24–48 hours to update in the carrier’s system. Please contact us for assistance if it still doesn’t work after that.
Need Help?
If you have any questions or concerns about your order, our friendly support team is here to help!
- Email: info@saunasdirect.co
- Phone: +1 (888) 828-8131
- Contact Form: Contact Us
Thank you for choosing Saunas Direct Co. We’re excited to bring the luxury of a sauna to your home!
