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Returns and refunds should be easy so…

You get a full 30 days to return your item to us. Once you have placed your order and are not satisfied for any reason you can return the product for a refund. The refunded amount will exclude all shipping charges and a 10% restocking fee.

The following products are ineligible for returns:

 – The product has been used or modified in any way.
 – The product has been damaged and no longer resalable.
 
All returned products will be inspected upon arrival at the warehouse.  Once the product has passed inspection, credits will be issued. Inspection may take 5 to 7 business days.

Should you wish to cancel your order that has not yet shipped, the refunded amount will exclude a 5% processing fee.

Credits or refunds may take 3-7 business days to reflect on your statement of account.

Return shipping charges and restocking fees are not refundable and will be deducted from the total refund amount. 

SaunasDirect Official
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Your Trusted Partner in Wellness and Relaxation Solutions.
CONTACT US FOR A PERSONALIZED CONSULTATION!

(888) 828-8131

info@saunasdirect.co

Discount Spas Direct, L.L.C. DBA, Saunas Direct Co.

1044 Fordtown RD, Kingsport, TN 37663-3210

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