PRIVACY POLICY
Last updated: September 16, 2023.
Discount Spas Direct, L.L.C. DBA, Saunas Direct Co. (“we,” “us,” or “our”) operates the website www.saunasdirect.co (the “Service”).
This Privacy Policy explains how we collect, use, and disclose your Personal Information when you use our Service. By using the Service, you agree to the practices described in this Privacy Policy.
Information Collection and Use
We may collect personally identifiable information (“Personal Information”) such as:
- Name, email address, phone number, and postal address
- Payment and order details for processing transactions
- Data provided during interactions via our website or customer support
This information is collected to:
- Process and fulfill your orders
- Improve the Service and personalize your experience
- Communicate with you about updates, promotions, and support
Log Data
We collect data your browser sends when you use our Service. This may include:
- Your computer’s IP address, browser type/version
- Pages visited, time and date of your visit, and other usage data
This information helps us improve functionality and monitor the Service’s performance. We may use third-party services like Google Analytics to analyze this data.
Cookies
Cookies are small data files stored on your device to enhance user experience. Cookies may collect:
- Session data to improve navigation
- Shopping preferences to streamline orders
You can disable cookies in your browser settings. However, disabling cookies may limit the functionality of certain features on our Service.
Behavioral Remarketing
We use remarketing services (e.g., Google Ads, Facebook Ads) to advertise to you on third-party websites based on your past interactions with our Service.
- You can manage preferences for Google Ads at Google Ads Settings.
- To opt-out of Facebook interest-based ads, visit Facebook Ad Preferences.
Service Providers
We may employ third-party companies for:
- Payment processing
- Shipping and delivery services
- Website analytics and improvement
These parties only access your Personal Information to perform specific tasks on our behalf.
Communications
We may use your Personal Information to send updates, newsletters, or promotional materials. To opt out, follow the unsubscribe link provided in our emails or contact us directly.
Security
We implement commercially reasonable security practices to protect your Personal Information. However, no method of online transmission or storage is entirely secure, and we cannot guarantee absolute protection against unauthorized access or breaches.
Links to Third-Party Sites
Our Service may link to external websites. We are not responsible for their privacy policies or content. We recommend reviewing their Privacy Policies before interacting with these sites.
Children’s Privacy
Our Service is intended for individuals 18 years and older. We do not knowingly collect information from children under 13. If we become aware of such data, we will take immediate steps to delete it.
Changes to this Privacy Policy
This Privacy Policy is effective as of November 24, 2024 and may be updated periodically. Any significant changes will be communicated via email or a prominent notice on our website.
Messaging Privacy Policy
Collection of Information:
- Phone numbers and email addresses for account creation
- Messaging data for communication history
- Cookies for personalized experiences
Use of Information:
- Send order updates, promotions, and reminders
- Improve and personalize communication
Opt-Out Options:
You can opt out of receiving SMS marketing messages by replying to our texts with STOP or similar commands.
Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
- Email: info@saunasdirect.co
- Contact Form: Contact Us
Discount Spas Direct, L.L.C. DBA, Saunas Direct Co.
[Re: Privacy Compliance Officer]
1044 Fordtown RD, Kingsport
TN 37663-3210 United States
