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Saunas Direct Co

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GENERAL INQUIRIES

Where are you located?

We are located at 1044 Fordtown RD, Kingsport, TN 37663-3210.
Do you offer financing options?
How hot does it get?
How to clean the plunge tub?
How cold can the water get with the chiller?
What's the warranty?
How much does an outdoor sauna cost?

SHIPPING

How much does the shipping cost?

Shipping in the Continental U.S. is free!
Where does it ship from?

We have most products in stock and ready to ship. However, since we carry different brands our products may ship from different locations. See the list below:

            Almost Heaven Saunas – West Virginia

    Dundalk Leisure Craft – Canada

  Harvia – Portland

  Baltic Leisure – Pennsylvania

  Saunacore – Canada

TheraSauna- Iowa
How long does it take to ship?

The list below is the current delivery timeline by brand:

  Almost Heaven Saunas – 1 to 2 weeks for saunas via LTL Shipping. 3 to 4 weeks via Flathed Shipping

  Dundalk Leisure Saunas – 2 weeks

  Golden Designs Sauna – 1 to 2 weeks

  Amba Products – 1 to 2 weeks

  Baltic Leisure – 3 to 4 weeks

  Saunacore – 2 to 3 weeks

TheraSauna – 1 to 2 weeks
Do you ship to Alaska?
What is the lead time?

SAUNA ASSEMBLY

How do you assemble the sauna?

No worries, we offer free sauna assembly and installation on all our Saunas. Contact us via live chat for detailed answers.
Do you have certified contractors?
Does it come ready to use or need to put together?
What are your recommendations for sauna maintenance?
What are the difference between .6, .8 and 1 HP?

The 6 HP, 8HP and 1 HP are horsepower for the compressor. With a higher horsepower (HP) it can cool the water more efficiently, leading to faster cooling. In addition, a higher HP compressor can help recover its temperature faster, especially for outdoor setups. The 1 HP is designed for cooling and heating plunges up to 150 gallons. For the 8 HP, up to 135 gallons. For the 6 HP, good for up to 120 gallons.
What are the electrical requirements?
Can you keep a sauna outside?

INDOOR & INFRARED SAUNA

What are the recommended floorings for an indoor sauna?

Our Traditional Indoor saunas are suitable existing flooring includes concrete, ceramic, vinyl, laminate, tile or solid floors. Carpeting is not recommended.
Does the indoor sauna come with flooring?
Can indoor saunas be used outdoors?
Is the electric heater plug in or hardwired?
What are the electrical requirements?
Do you have an estimate on the operating cost?
What is the maximum temperature of an indoor sauna?
Do you have a combination of a traditional and infrared sauna?
What is the maximum temperature of an infrared sauna?
Do indoor saunas need to be vented?
What is a wet sauna?
What is an infrared sauna?
How does infrared sauna work?

BARREL SAUNA

Can a barrel sauna be used indoors or outdoors?

Yes, it can. It is able to handle all outdoor weather. It is even blizzard ready!
Where are the saunas made?
What is the lumber warranty on these saunas?
How do you make steam?
Can I pour water on the rocks?

POD SAUNA

Can I upgrade to a wood-fired heater?

Yes, you can definitely upgrade your sauna heater to a woodburning stove.
Does it need a roof kit?
Which roof option would you recommend?

ELECTRIC HEATER

What are the electrical requirements?

Each product page includes detailed information about electrical requirements. Please review the specifications provided.
Is it plug in or hardwired?
Do you have an estimate on the operating cost?
What is the maximum temperature?
How long does it take to heat up?

WOOD BURNING HEATER

What is the warranty for these heaters?

Harvia heaters have a Lifetime Warranty.
Does it require a special wood?
Does it include a chimney kit?
What is the maximum temperature?
How long does it take to heat up?

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1044 Fordtown RD, Kingsport, TN 37663-3210

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